There is no contract between TCI and the client until TCI has received the payment in accordance with the procedures laid down under payment terms and conditions. The client will have to study, follow and abide by the terms and conditions of TCI and absolve TCI of any claims for not understanding / reading the same.
• BOOKINGS AND DEPOSITS
Reservations can be made by paying a deposit of INR 5,000 or 15% of the Tour Cost (whichever is higher), per person prior to departure within the applicable time limit. All bookings are subject to availability and the applicable conditions of each product/service. This deposit will be adjusted against the total tour cost.
All cheques / demand drafts / Bank Transfers / Credit Card Payments must be made payable to Travel Corporation (India) Ltd. Payments made by Indian nationals, resident in India are governed by the rules and regulations of the Reserve bank of India.
All bookings once confirmed by you are not amendable. Transfer from one tour / service to another will be treated as cancellation and the relevant cancellation charges will apply and a fresh booking will have to be made.
• UNUSED SERVICES
No refund will be made for partially utilized / unutilized services.
• CANCELLATIONS & REFUNDS
In the event of any cancellation, the initial deposit amount paid shall stand for forfeited and further cancellation shall be levied as per the terms and conditions on the relevant products. All refunds will be payable in Rupees. If your visa is not granted by the issuing authorities, the applicable cancellation fees will be payable. The cancellation must be intimated to us in writing.
• TRAVEL DOCUMENTS
Obtaining passports and visas shall be the sole responsibility of the passenger, who hereby undertakes not to hold TCI liable under any circumstances whatsoever, for visas not applied for, refused and/or delayed documents and/or entries to/from the countries visited, for the sole responsibility to grant the travel documents rests and vests with the authorities concerned. Without prejudice to the above preceding clause, an express notice is given to all concerned by TCI that they shall only assist passengers in securing and obtaining the necessary travel documents to the best of their ability.
We strongly recommend that all our clients take travel insurance but not limited to cancellation, delays, loss of deposit, medical expenses, personal accidents, loss of baggage and personal effects. TCI makes it a condition that the client is fully covered by life, property and medical insurance policy without which TCI cannot be held responsible for any claims.
All tour departures, itineraries, flights and hotels are subject to change with or without notice, as they are based on current schedules of transportation companies concerned.
All prices are subject to increase based on revision in fares and fluctuations in the exchange rates. In case of any increase, passengers will have to pay the difference.
Timings of conveyance are subject to change and consequently may be revised at any time. The itinerary is subject to alteration before or during the tour with or without notice.
TCI does not accept responsibility for losses and additional expenses, due to delays or changes in air, train, ships or other services, missed connections, sicknesses, weather, strike, quarantine or other causes howsoever caused and all such losses and expenses caused must be borne by the passenger.
All arrangements for the services are made by TCI in their capacity as agents only for and in the interest of the passengers, with respect to any air/land/sea transportation and hotel which may be included in the program, and as such, holds itself absolved of all liabilities for any injury, delay or damage from any cause, whatsoever, for which the passenger, by signing this contract undertakes to absolve TCI and/or it's representatives from any legal claims.
All services are subject to the conditions and regulations referred to in the time tables, books, bills and notices of the companies concerned on whose airlines, steamers, railways, coaches and other transportation the passenger travels and the passenger by accepting TCI's tour or any other service, agrees that the firms and the companies concerned shall not be held liable for any loss, damage, injury, delay or detention caused howsoever.
All services & tours are subject to the rules & regulations of the Reserve Bank of India and Goverment of India and will operate as per the prevailing regulations & permissions being granted for such tours and services.
The airlines concerned are not to be held responsible for any act, omission or event during the time passengers are not on board their planes and conveyances. The passage contract in use by the concerned when issued, shall constitute the sole contract between the airlines and the purchaser of such tickets.
Any disputes arising out of/or in connection with the services, are subject to Indian Laws and the courts in Mumbai alone shall have jurisdiction.
No person other than the one authorised by TCI, in writing, has the authority to vary, add, amplify or waive any stipulation, representation term or condition in the brochure.
TCI shall in no circumstances whatsoever be liable to the Client or any person travelling for:
- Any death, personal injury, sickness, accident, loss, delay, discomfort, increased expenses, consequential loss and or damage or any misadventure howsoever caused.
- Any act, omission, default of independent contractor such as hotelier, hotel owner, owner of any airlines or shipping company, railway, ferryboat owner, operator, coach owner, operator, etc. or any other person or by any servant or agent, employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage facilities or service for the Client or for any person travelling with him, howsoever caused.
- The temporary or permanent loss of or damage to baggage or personal effects howsover caused, in this condition, the expression "howsoever caused" includes negligence on the part of any person except the negligence on the part of TCI.
Each of these conditions shall be severable from the other and if any provisions were invalid, illegal or not enforceable the remaining provisions shall nevertheless have full force and effect.
The communication directed at the address of the Client as disclosed to TCI, shall be deemed to have been communicated to the client. Travel agent through whom a client books will act to relay information from client to TCI and vice versa. TCI shall not be responsible for any error on part of such travel agent in this regard.
• FORCE MAJEURE
TCI shall not be responsible and/or liable for any damage caused to Client due to reasons beyond the control of TCI (force majeure / Vis majeure) no liability on the part of TCI arising in any way out of this contract, in respect of any tour, holiday, excursion facility shall exceed the total amount paid or agreed to be paid for the tour, holiday and shall in no case include any consequential loss or additional expenses whatsoever.
Each and every party/or passenger (hereinafter called Client), shall deal with TCI on an express and specific condition and understanding that not withstanding any clause, provision, custom or usage, TCI shall not be liable to in any manner whatsoever in connection with the documentation, baggage, registration, reservation, transportation, insurance, accident, delay, cancellation, suspension, improper arrangements or any other eventuality. The Client dealing with TCI shall be bound by this specific understanding and shall not bring, make or raise any action, demand or claim against TCI and/or it's employees, Directors and shall also indemnify TCI, if any claim is made or action is brought by any party claiming through the client against it because of his dealing with TCI and shall always keep TCI and or it's employees fully indemnified against any claims howsoever caused.
No claim or complaint of whatsoever nature and or any claim for damages shall be entertained and or admitted for consideration if lodged with the company beyond 30 days of end of our services and beyond 7 days at the end of package tour services. Whilst every effort has been made to ensure that the information contained in the TCI brochures / websites / communiqués is correct at the time of going to press / being published, TCI reserves the right to vary, amend, cancel, withdraw, change the operator, services.